How to onboard the app
Install TetherChat
Add TetherChat from the Microsoft Teams App Store. Your Teams admin may need to approve the app for your organization.
Add to a channel
In the channel you want to connect, click the (+) next to the tabs and add TetherChat as a tab.
How to create and connect a tether
Configure the connection
When TetherChat is added to the channel, the configuration form appears. Choose to create a new Tether (you’ll get a Tether ID) or connect to an existing one by pasting the Tether ID from Slack or Discord.
Start messaging
Once connected, every message in the channel is synced to the other platform in real time. No extra steps required.
Use cases for Microsoft Teams
- Sync a Teams channel with Slack or Discord for cross-platform collaboration
- Bridge two Teams tenants (Teams-to-Teams) for partners or acquisitions
- Keep sales or support channels aligned with external Slack or Discord channels
- Unify project or department channels across different organizations
Example use cases
Why teams use TetherChat with Microsoft Teams: two common scenarios-sales staying in contact with potential customers, and support communicating with customers more easily.
Sales & customer communication
Connect a Teams channel to a prospect or customer’s Slack channel so sales can stay in contact in the tool their customers use. Proposals, questions, and follow-ups stay in one conversation without switching apps or forwarding emails.
Customer support
Tether your Teams support channel to the channel where your customers are (e.g. Slack or Discord). Support can communicate with customers in real time without asking them to switch apps, making it easier to help and resolve issues.
Ready to get started?
Install TetherChat on Microsoft Teams and connect your first channel in minutes.
